Have a question for us? Check out these answers to common questions below. If your question hasn't been answered you can contact the studio at firstname.lastname@example.org
I live outside the US. Can I purchase from the janalam.com webshop?
Unfortunately, our website does not properly calculate international shipping. We'd still love to help you though! Email us at email@example.com with a list of items you wish to order and your shipping address. We will do our best to get you a shipping quote and checked out manually!!
I saw your product somewhere. Why can't I find the same thing for sale on your website?
Many of our products are one-of-a-kind. If you love it, be sure to buy it before someone else does! Though we are occasionally able to take custom orders. We can remix the ink colors to be a close match to the one you saw. Pictures help! Contact us at firstname.lastname@example.org to get started on a custom order.
How long does shipping take?
Orders usually leave our studio within 1-3 business days after they are placed.
1-2 days to Oahu addresses
2-3 days to outer island addresses
3-7 days to mainland addresses
1 day to Oahu addresses
2 days to outer island addresses
3 days to mainland addresses